FAQs

What is the Pure HealthyBack 100% Guarantee?

If a PHB program patient reenters the healthcare system for neck or back treatment within one year of starting the program, up to 100% of the program fee for that patient will be refunded. This guarantee applies to every patient that starts the intensive aggressive treatment portion of the program. The PHB guarantee virtually eliminates financial risk to your organization.

What defines chronic back or neck pain?

Chronic neck or back pain is defined as debilitating spinal pain for a period of ninety days or more.

Can an MRI (magnetic resonance image) scan diagnose the source of back pain?

An MRI scan is only useful in a minority of patients with back pain.  It should only be used when a person is not responding to appropriate treatment. A good physical examination and medical history is the most helpful way to determine how to manage back pain. 

Is chronic back pain treated the same way by all medical professionals?

Back and neck pain is treated quite differently by health care professionals. This is because treatment of chronic back pain has not been well understood.  Numerous scientific studies, however, have shown that strengthening the muscles of the back and neck is the most effective treatment available.

How important is strengthening for the back or neck?

Scientific studies have shown that specific strengthening is one of the only non-operative treatments that has demonstrated long lasting benefits for people with back or neck pain.

Isn’t this just another form of exercise? I’ve already tried exercise and it didn’t work. Why is this different?

Exercise is beneficial to your health. However, efforts to rehabilitate your neck or back by working out at the gym or participating in a physical therapy program rarely exercise or strengthen your neck or back muscles. Think back to your exercise program. What did you do to actually strengthen your back? Most people respond by saying they strengthened their core or performed some other physical activity. While this is beneficial to your health, it does nothing for strengthening your neck or back muscles.

Exercise is only helpful to rehabilitate your neck or back if you are targeting and strengthening the appropriate muscles, something only the PHB technology and program are designed to do.

The Pure HealthyBack program is an outcomes driven clinical treatment program built around a proprietary patented stabilizing technology, which isolates the pelvis so the weakened muscles can be tested, strengthened and rehabilitated.

How does Pure HealthyBack deliver care to plan members or employees?

We bring our clinical program to you. Based on data and geographical analysis, together we determine the most feasible approach to setting up on-premise facilities or clinic centers on a national basis to meet specific needs.

What does the free PHB Analytics Report offer?

We use proprietary filters and algorithms to identify and risk stratify populations using claims data sets. Simply provide the specified data set for your patient population and we perform the analysis. We analyze the data using special diagnostic codes and a two-year look-back period. We help our clients identify the employees or members most likely to benefit from the Pure HealthyBack treatment program and the savings potential from reduced medical costs and lost productivity.
 

We already have programs and policies in place to manage chronic neck and back pain.
Why would I consider the Pure HealthyBack program?

Can you capture real time metrics to tell you whether your current programs and policies are working? Do you have measurable outcomes to prove whether your members are getting better or worse? Most likely you don’t have the information you need to measure the effectiveness of your members current treatment for back and neck pain because other forms of treatment are not objectively measurable.

The Pure HealthyBack program measures functional outcomes to demonstrate improvement in patient health and program effectiveness rather than relying on subjective pain ratings. We have data to prove that our program provides sustained relief from pain. And if the patients in our clinical treatment program don’t get better, we refund their fees.

We can increase the number of back and neck pain patients who are able to exit the formal healthcare system, which also reduces healthcare expenses.

 What is pay for performance in healthcare and why does it make a difference?